My Account

Do I need to create an account place an order?

No. You can check out as a guest when you place an Aroma Shield order, but creating an account saves some of your information so that it's easier for you to check out next time.

What personal information do you store if I create an account?

Please reference our Privacy Policy link in order to see detailed information regarding this topic

Is my account information secure?

Yes. We use a secure website with AES-256 encryption for processing payment and protecting personal data, so you can feel safe when you place orders with us. Our servers are secure too, protecting you against any loss, manipulation or misuse of the information you provide. If you are concerned about placing an order online, contact us by email or phone to place an order in person.

How do I change my password?

  1. Click My Account.
  2. Log in with your old email address and password.
  3. Click Change my account password.
  4. Fill in the necessary information and click Continue.

  5. Please note that the password you enter is CASE SENSITIVE. Meaning that if your password has upper and lower case characters they must be entered as such into the password entry box. If you are still having problems please call our customer service line at 855-873-1553.

How do I change my email address?

  1. Click My Account.
  2. Log in with your old email address and password.
  3. Click View or change my account information.
  4. In the E-mail address field, replace the old e-mail address with the new one.
  5. Click Continue.

How do I change my shipping or billing address?

Your delivery address can be changed when you have completed your order and are getting ready to checkout. Simply do the following: Click on "check out". You should now see your current delivery address. Click on "change address". Enter the information for your new delivery address and click the "continue" button. You should now see your revised delivery address listed.

How do I sign up for product deals?

In the Aroma Shield website footer, enter your email address then click Continue.