We value your health.
As COVID-19 continues to impact our friends, family, and customers, we want to share with you the safety measures we're taking to keep our customers and employees safe. We are closely monitoring the fluctuation of COVID-19 nationwide and are committed to following guidelines from the CDC and local health departments. We are cognizant of all those who are directly affected by this illness, as well as the millions more whose work, school, religious, and community environments have been impacted. Our hearts and prayers go out to all those who need relief.
COVID-19 has made us all pay more attention to protecting our health. Because our mission is to provide high-quality, preventative essential oils to our customers, we promise to do all that we can to keep our employees, customers, and community safe and healthy. Because we value your health, here's what we're doing to protect the health of our customers, our employees, and our business.
Enhanced cleaning protocols, PPE, and social distancing
Our employees use PPE (personal protective gear), including masks and gloves, whenever they perform company functions. Employees are required to wash their hands thoroughly or change gloves each time they pack a customer order, and maintain social distancing guidelines while they work in Aroma Shield facilities.
Customer orders packed in a sanitized environment
To prevent the spread of COVID-19 employee to customer, all customer orders are filled and packed in a sanitized environment. Employees wear face masks and gloves while preparing and labeling products, printing invoices, and packing products for shipping.
Employee health policies and monitoring
To protect the health of our employees, we've implemented new health policies and monitoring guidelines. If an employee is ill (whether COVID-19-related or not), we require them to report it within 24 hours. If an employee suspects they may have been exposed to COVID-19, we require that they quarantine for 14 days, even if they are asymptomatic. Employees who can and choose to may work remotely while they are recovering.
If an employee tests positive for COVID-19 or exhibits COVID-19 symptoms, we require them to quarantine for 14 days and recover fully before they return to work at Aroma Shield facilities. If an employee has previously tested positive for COVID-19, they are required to have 2 negative COVID-19 tests before returning to work at Aroma Shield facilities.
Job protection for employees
We value our employees and want to make sure their health and livelihoods are taken care of if they become ill with COVID-19. Employees diagnosed with COVID-19 will remain employed with Aroma Shield while they recover, in addition to being offered paid and unpaid time-off options.